Customer satisfaction is the key to maintain and grow your market share. The time and effort spent to perform banking transactions are crucial factors that affect your customers’ experience and your teams’ workload. Internet and mobile banking are no longer viewed as a premium service for big clients, but has become the norm, customers expect access to the accounts, and service, 24/7, 365 days a year, and successful banks cannot aﬀord not to provide online banking services to their customers.
Sumerge’s Internet and Mobile Banking Solution oﬀers banks all the functionality needed to fulﬁl the customers’ need to access their account data and perform all types of banking transactions anywhere, at any time using any internet browser or mobile device, giving their customers an online oﬀering that meets and exceeds expectations.
Sumerge's Internet and Mobile Banking solution gives banking and ﬁnancial organizations the power to ensure their online offering exceeds customers’ expectations, meets business goals, maximizes return on investment, reduces the cost of ‘bricks and mortar’ premises and market new products and services.