Customer satisfaction is the key to maintain and grow your market share. The time and effort spent to perform banking transactions are crucial factors that affect your customers’ experience and your teams’ workload. Internet and mobile banking are no longer viewed as a premium service for big clients, but has become the norm, customers expect access to the accounts, and service, 24/7, 365 days a year, and successful banks cannot afford not to provide online banking services to their customers.

Sumerge’s Internet and Mobile Banking Solution offers banks all the functionality needed to fulfil the customers’ need to access their account data and perform all types of banking transactions anywhere, at any time using any internet browser or mobile device, giving their customers an online offering that meets and exceeds expectations.

Using Sumerge's Internet & Mobile banking solutions you will;

  • Deliver better banking services and customer care

  • Engage and retain customers

  • Reduce operational costs

  • Reduce paperwork

  • Acquire new customers and sell new products

  • Disseminate news, information and offers

Sumerge's Internet and Mobile Banking solution gives banking and financial organizations the power to ensure their online offering exceeds customers’ expectations, meets business goals, maximizes return on investment, reduces the cost of ‘bricks and mortar’ premises and market new products and services.

Sumerge’s Internet and Mobile Banking Solution is built using the latest IBM Worklight Mobile technology and IBM Web sphere portal technology, the leader in the portal market place for the 4th year in a row, which allows for easily customizing and configuring content, access and layout in a way that suits both the bank and the customer, other than the ability to seamlessly integrate with the core banking systems and other backend systems in place.

Key Features

1 Differentiated cash management functionality

2 Payroll and LG processing for corporate clients

3 Multiple and differentiated signature authorization

4 Real-time alerts using the preferred delivery mechanism

5 Real-time access to account information

6 Instant messaging function for real-time interaction

7 Document libraries to facilitate file sharing

8 Editable electronic forms for faster document processing and less paperwork

9 Works with all mobile devices, including Smartphones and tablets