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Benefits
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Managing cash flows is the key to survival of any organization. SCM has been designed to help you track and collect overdue accounts and manage the collection process more effectively, that will make you gain the following benefits;
- Reduced work preparation through automatic classification of accounts based on different combinations of products, buckets, cycles and states.
- Facilitated the retrieval of delinquency lists through integration with back office systems.
- Reduced work preparation efforts needed for prioritizing accounts.
- Saved the time consumed for gathering complete account information, transactions, and activities history.
- Facilitated the process of handing over reassigned accounts to other collectors, as all the required account information is available on one information silo.
- Improved work activities for collectors, supervisors and managers by eliminating administrative tasks and increasing the time spent on customer contacts.
- Reducing work for gathering collectors’ activities for generating reports, by automatically generating graphically represented reports for collectors and collection status.
- Increased collection and recovery rates.
- Improved productivity and increased the number of accounts per collector.
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