- On May 21, 2010
Sumerge has started developing an end-to-end enterprise portal & mobility solution for Egypt’s largest internet service provider, TE Data. The project includes the delivery of a self-service portal and a mobile application built around TE Data’s customer centric strategy, offering various services on both channels, mobile and web, from subscribing to new a service to paying bills and requesting support. The solution integrates with several backend systems using IBM Integration Bus (IIB) such as the self-service portal built using IBM Web Content Manager (WCM) and the mobile application built using IBM MobileFirst platform.
TE Data is largest internet service provider in Egypt, established in 2001 by Telecom Egypt, to act as its data communications and Internet arm. TE Data has 65% of the market share and controls over 70% of the internet bandwidth in Egypt. The company believes in creating a better tomorrow through a combination of communication and better responsive services. Its goal is to shape the future of telecommunication services in the region by providing world-class customer-centricity.