Business Technologies | Banking

04May2020

RPA Use Cases in Banking | Where Can I Leverage RPA?

Robotic Process Automation (RPA) Robotic Process Automation (RPA) is quickly gaining traction across many industries. According to Forrester, the market will reach $2.9 billion by 2021, with the entirety of the AI market reach at about $48 billion. In this blog about RPA use cases in banking, we will review where you can leverage RPA. […]

03Feb2020

Transform Your Customer Onboarding Experience

Every online customer interaction with your banking institution is a chance to make an impression. The experience of signing up for a new account can be the crucial factor in distinguishing your banking institution from your competitors. It remains a pain point for many banks, with many of them spending millions trying to manage what, […]

23Aug2019

How the GDPR Affects Financial Institutions

The General Data Protection Regulation, or GDPR, is the set of regulations adopted by the European Union to dictate how personal privacy is handled. It went into effect in May 2018, but many US financial organizations are still considering the vast implications the GDPR has on the way that they handle data. While the EU […]

10Jun2019

Customer Experience: What Customers Want and Expect in Banking 2020

Technology has changed the way we do business in every sector and banking is no exception. In the past few years, advances have been astounding. Five or six years ago, most people still wrote checks occasionally and stopping at the bank was a routine errand. Today’s customers have little need for the local branch. They’re […]