Sumerge Blog - Thought Leadership & Expert Insights

14Sep2020

What is Robotic Process Automation?

Robotic Process Automation

As organizations become more focused on customer experience and operational excellence, business automation has become an important area for innovation. It all started back in the 1990’s when the first workflow automation systems were created and replaced manual paper-based processes. In 2005, business process management (BPM) was introduced as the modern workflow automation tool. BPM […]

20Jul2020

Microservices Transformation Journey

Application Modernization, Microservices Architecture

With the market changing demand, organizations are competing over business agility and their time-to-market to roll-out new features. Like many organizations believe that the key to build and deliver quick releases is transforming their IT infrastructure, there is always a challenging question; How to start our microservices transformation journey given our large existing legacy infrastructure? Why Organizations Consider Microservices Transformation? Every […]

06Jul2020

Why Microservices Architecture will Increase Your Business Agility

Microservices, Application Modernization, Cloud-native apps, Microservices Architecture

Is your software as responsive to business demands as it needs to be? Does it have scalability or is it a constant nightmare for your Development and Operations teams to maintain? Can it integrate with new devices, systems and add new features? If it doesn’t, maybe it’s time to consider transforming your systems. Let’s explore […]

29Jun2020

What Is Business Process Modeling and How It Helps Your Organization?

Business Process Modeling, Business Automation

Business process modeling is an essential step for business automation; this is how organizations have a visual representation for their current processes enabling them to identify bottlenecks and areas of improvement. In fact, process modeling is an important technique primarily used by business analysts to map a process facilitating analysis and recommendations. Organizations start with […]

15Jun2020

5 Key Areas to Automate Your Business.

Digital Transformation, Enterprise Content Management, Business Process Management, Business Rules Management, Digital Business Automation, Robotic Process Automation, BPM, ECM, RPA, Process automation, data capture, Task Automation

Automation is not a new trend and it’s been a way of life for a large portion of the human existence. Inventions have always come about through the need to fix a problem or simplify a process, meanwhile, the difference is that we’re currently in the middle of a time of great technological growth. Processes […]

01Jun2020

RPA in Banking – 5 Benefits of Implementing RPA in Banking

Banking, Digital Business Automation, Robotic Process Automation

What is RPA? Robotic Process Automation, often called RPA, enables organizations to easily automate mundane, repetitive tasks in order to free up employees to perform higher value work. RPA covers a wide range of activities and is taking hold in every industry that prizes digital transformation. Let’s learn more about RPA and its benefits in […]

04May2020

RPA Use Cases in Banking | Where Can I Leverage RPA?

Banking, Digital Transformation, Digital Business Automation, Robotic Process Automation

Robotic Process Automation (RPA) Robotic Process Automation (RPA) is quickly gaining traction across many industries. According to Forrester, the market will reach $2.9 billion by 2021, with the entirety of the AI market reach at about $48 billion. In this blog about RPA use cases in banking, we will review where you can leverage RPA. […]

27Apr2020

Top Five RPA Trends in 2020

Robotic Process Automation, RPA, Digital Workforce, AI

Robotic Process Automation (RPA) is a hot topic in IT as businesses start looking at ways of freeing up their employees for more high-valued work. Closely related to Artificial Intelligence (AI) and automation, RPA is growing in recent years and is predicted to grow rapidly in 2020. But what are RPA top five trends in […]

02Mar2020

OpenShift vs. Kubernetes

OpenShift, Kubernetes, Cloud-native apps

If you’ve been considering transforming your applications into microservices architecture or creating cloud-native apps, chances are you’ve heard about OpenShift and Kubernetes. But like many things in IT the distinction may be confusing, and you might not fully understand what OpenShift is and how it can help your organization in the development of cloud-based applications. […]

17Feb2020

Reap the Benefits of Agile Integration in your Organization

Agile Integration, Microservices Architecture, Business Agility

Staying competitive in today’s business environment means that enterprises need the ability to quickly build and scale business applications. Development and deployment delays put them at risk of falling behind their marketplace competitors. One way to combat the inefficiencies in traditional enterprise application builds is by transforming the IT culture through agile integration. Why Your […]

03Feb2020

Transform Your Customer Onboarding Experience

Every online customer interaction with your banking institution is a chance to make an impression. The experience of signing up for a new account can be the crucial factor in distinguishing your banking institution from your competitors. It remains a pain point for many banks, with many of them spending millions trying to manage what, […]

19Jan2020

Microservices vs. Monolithic Architecture

Microservices, Monolithic, Business Agility

Why Microservices Give You Better Business Agility, Resiliency, and a Shorter Time-to-Market? When you hear the term “Microservices,” you often hear it in conjunction with the word “Monolithic,” when talking about software design. You may wonder why these words are often mentioned together and what the difference is between them. Software architecture based on microservices […]

15Dec2019

Apache Kafka – Definition and Use Cases

Integration, Agile Integration, Apache Kafka, Message Queues, Real-time event streaming

If you’ve been working in or with IT for any length of time, you’ve probably heard of Kafka. And you learned that over one third of the Fortune 500 companies use Kafka in their applications and programs. Most of the heavy hitters such as Microsoft, LinkedIn, and Netflix use Kafka to handle their transactions, as […]

01Dec2019

Digital Transformation and The Challenges of a Changing Culture

Digital Transformation, People, Innovation, Digital Culture

There is no doubt that digital transformation is essential for businesses wanting to stay competitive into the future. In fact, 67% of business leaders say that they need to be more digitized by 2020. The problem is that even the companies pouring a great deal of time and money into their digital transformations are finding […]

24Nov2019

Moving From ESB to Agile Integration

Integration, Microservices, agile, ESB, API management, Cloud-native apps, SOA, System Integration

Many enterprises find themselves at a crossroads when it comes to managing their dependency on legacy systems, difficult to coordinate with more forward-thinking technology integrations like cloud-native apps and IoT. It is the reason many businesses struggling to remain competitive in the face of continuous digital evolution. Let’s look at how many organizations ended up […]

10Nov2019

How Extending RPA Capabilities Enables Digital Transformation

Digital Transformation, Digital Business Automation, Robotic Process Automation, BPM, RPA, IBM Datacap, IBM ODM, IBM FileNet

Many companies end up hitting a wall in their attempts at full workflow automation. A lot of solutions fail to provide the combination of intelligence, stability, and flexibility needed to move an organization beyond the automation of basic repetitive tasks. Enterprises need platforms capable of moving back and forth when it comes to handing the […]

03Nov2019

Cloud-Native Apps | Definition and Benefit for Your Business

Microservices, Cloud Computing, cloud native applications, devOps, Kubernetes, Hybrid Cloud

There is some confusion on what cloud-native apps are and how they work for those business owners who don’t have advanced technology knowledge. Usually when you have an article or discussion about cloud-native apps or DevOps, there are too many industry specific terms and it’s difficult for someone who’s not well versed in the language […]

28Oct2019

Kubernetes in Minutes

Microservices, Cloud Computing, devOps, Kubernetes, Containers, Hybrid Cloud

Most business leaders are relatively well-versed in technology but kubernetes is a little more advanced. Basically, when your technology experts discuss microservices and containers and the best way to orchestrate your service, kubernetes is the answer. There are a number of great articles out there about what kubernetes is and explaining kubernetes for business leaders. […]

09Sep2019

How BPR Impacts Customer Experience

Digital Business Automation, Business Process Reengineering

Business process re-engineering, or BPR, is a strategy that’s been around for nearly 30 years. With new advances in technology, BPR has taken on even more significance for companies that want to stay ahead of the competition and meet customer needs. In essence, BPR is a management strategy to change your business processes. This might […]

23Aug2019

How the GDPR Affects Financial Institutions

GDPR, Financial Institutions

The General Data Protection Regulation, or GDPR, is the set of regulations adopted by the European Union to dictate how personal privacy is handled. It went into effect in May 2018, but many US financial organizations are still considering the vast implications the GDPR has on the way that they handle data. While the EU […]

18Aug2019

Cloud Strategy Trends for 2019 and Beyond

Cloud Computing, IT Strategy, Trends

Cloud computing continues to be a driving force for the newest initiatives in technology. For companies still straddling the line between legacy applications and cloud solutions, it’s important to develop a sound strategy for your cloud computing implementation. This will help you make key choices, such as which legacy applications will remain and how to […]

12Aug2019

How Can Your Organization Benefit from IBM’s Acquisition of Red Hat

Cloud Strategy, Cloud Apps, OpenShift

IBM’s acquisition of Red Hat made a lot of waves in the tech industry and many insiders, and outsiders, have been watching to see how the chips fall on this partnership. This isn’t the tech giant’s first foray into cloud computing. Each of the major players have been transforming the way that users can flexibly […]

05Aug2019

Is It Time to Transform Your Legacy Applications to Microservices?

Microservices, Application Modernization, Cloud Strategy

Unless your IT infrastructure is brand new, it’s likely that you’ll need to wrestle with the prospect of updating your legacy applications at some point. This can be a difficult prospect because every change forces new choices with other aspects of your infrastructure. Switching to cloud computing can be an excellent solution for real time […]

29Jul2019

Enterprise Content Management Modernization and Why Your Company Needs to Embrace Change

Enterprise Content Management, Modernization

Enterprise Content Management (ECM) was created out of a need to manage documentation as technology brought in new and more effective ways to communicate throughout your business. These robust software solutions sought to give your company a way to capture all the bits of data that flow in through every channel. That’s no small feat. […]

15Jul2019

What is Microservices Architecture?

Microservices, Cloud Native, CI/CD

Microservices are an approach to software development that treats an application as a collection of services. They use a high degree of granularity to distinguish these services and include minimal protocol to couple these services together. The primary benefit of microservices is to increase an application’s modularity, allowing developers to understand its functions more easily. […]

25Jun2019

CIOs Top Five Priorities for IT Investments 2020

Digital Transformation, Customer Experience, IT Leadership, Application Modernization

The IT department is the nucleus of every industry today. There is simply no way to compete without placing a priority on the types of digital transformation that offer your end users the best customer experience. For CIOs, that means that the road forward is as quickly changing as the path to get here. In […]

10Jun2019

Customer Experience: What Customers Want and Expect in Banking 2020

Banking, Digital Transformation, Customer Experience

Technology has changed the way we do business in every sector and banking is no exception. In the past few years, advances have been astounding. Five or six years ago, most people still wrote checks occasionally and stopping at the bank was a routine errand. Today’s customers have little need for the local branch. They’re […]

23May2019

The Power of Predictive Analytics for Marketing in the Banking Industry

Banking, Predictive Analytics, Marketing, Digital Transformation

Smart marketing campaigns rely on predictive analytics to help them assess information and accurately project their progress. In the banking industry, the thoughtful use of data is key in everything from customer acquisition to a personalized customer experience. Today’s banking customer expects immediate gratification. They trust your institution with more than just money – what […]

10Nov2018

Manage Correspondences, Speed Up Decisions

Many organizations are facing a major challenge with the increasing volume of correspondences. Having an efficient process of communication is slowed down by the obsolete traditional paper correspondences in addition to the strict protocols that limit access to correspondence documents, leading to delayed responses and serious challenges regarding the ability to effectively track, audit and […]

05Jun2018

How To Write Awesome User Stories?

In Software engineering, requirements gathering has multiple techniques. User stories are one of the most popular techniques in agile development. It’s a way to document stakeholders’ requirements in an informal manner. The primary focus of a user story, is talking about requirements value rather than writing a detailed specification of each functionality. Basically, a user […]

03Oct2017

Test Driven Development Benefits & Techniques

Software Testing, Test Driven Development

Test-Driven Development (TDD) is a prerequisite for professional behavior: think about software as a sensitive discipline. I mean that there are tiny places of data that could crash the system if set the wrong way. Like software, the accounting is sensitive as just a single digit may cause a huge effect and send executives to […]

Analytics & Data Management

Digital Business Automation

Connectivity & System Integration

Enterprise Content Management

Enterprise Portal & Mobility