Customer Due Diligence

Know Your Customer

The tightening of legislations from trade sanctions and embargo restrictions to FCPA anti-corruption and FinCEN CDD policies put and increased pressure on financial institutions to effectively manage Customer Due Diligence (CDD) and Know Your Customer (KYC) regulatory compliance. CDD is one of the best defenses a financial institution can maintain to protect itself against the dangers of money laundering and other financial crimes.

Sumerge offers a comprehensive CDD and KYC platform for an ongoing risk and compliance management throughout the customer life-cycle. The solution allows you to identify high risk customers providing you with a customer 360 view and the ability to manage regulatory business rules, workflows and investigative paths as well as the ability to predict customer behavior through advanced analytics.

Solution Benefits

Guarantee an excellent customer experience by automating CDD processes and gain new business insights with an in-depth understanding of your customers and operations

  • Improve customer experience and engage customers more effectively
  • Streamline Due Diligence process
  • Guarantee regulatory compliance and reduce fraud
  • Accelerate task completion and inter-departmental collaboration
  • Speed up customer transactions and shorten case approval time.
  • Increase efficiency and decrease costs

Solution Capabilities

Case Management

Configurable rule-based system designed for either a straight-through flow or multi-layered authentication process

Watch lists Management

Easily manage and connect in real-time with global AML watchlists

Regulatory Compliance

Automated checks for document compliance with credit history, AML status or blacklist checks

Alerts & Notifications

Route and manage alerts for optimal operational performance

Reporting & Dashboard

Real-time reporting and KPIs dashboards customizable to fit your business needs

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