Enterprise-Wide Collaboration for Better Task Management
Every organization consists of multiple departments — from sales to project teams to accounting. These departments will use varying internal applications to retrieve specific data to complete tasks and processes. To ensure your departments can access this information on the same documents using different applications and media formats, Sumerge’s Enterprise Social Collaboration Portal provides data sharing capabilities with increased collaboration features.
Avoid process and business delays by providing a single gateway for employees to access all internal systems. This enterprise portal becomes the knowledge base of your business as it automates internal documents and provides a secure access channel as employees, clients and customers can use editable online content available in all conceivable formats.
Automated Tasks for an Empowered Workforce
The Collaboration portal provides improved business interactions with real-time information sharing using social networking integration. Whether customers want to read information online or employees need to access content, the Enterprise Portal offers greater controlled access to information content to boost business productivity and efficiency.
- Improved Governance
- Streamline business processes
- Better communication & collaboration
- Accelerated decision-making through file sharing capabilities
- Increased cost savings
- Increase employee efficiency & productivity
- Respond effectively to business opportunities
- Enhance customer service
Faster Real-Time Information Sharing
In addition to providing a single point of access for company data and applications, the Enterprise Social Collaboration Portal offers seamless integration with all back-end systems and networks so clients and employees can interact in real time. Customizable add-on modules can be used for individual clients for increased productivity and customer satisfaction. The Social Collaboration Portal includes:
Task & Process Management
Internal processes are automated for better services to employees.
Document & Correspondence Management
Consolidated employee capabilities and skills portfolio.
Enterprise content management integration
Integrates with social networking platforms, management systems, and existing applications within the organization.
Analytics & Reporting Capability
Including an advanced search function for increased search capabilities.
Collaboration and engagement engine
Works with all mobile devices including smartphones and tablets.
Ability to run in intrusion detection and auditing infrastructures due to full log access to all server records, network information, user activity, logins and IP addresses for enhanced system security
More On Enterprise Portal & Mobility
Digital Customer Experience
The digital age has expanded as customers use multiple computing devices to access business information, websites and applications. Information is shared instantly through PCs, smartphones and tablet devices, as your organization requires a cost-effective solution to effectively share this information and provide services through every available means to reach customers.
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Tamer Emam,Head of IT, EMRC
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