Enterprise-Wide Collaboration for Better Task Management
Single Gateway Solution for Shared Data Access
Every organization consists of multiple departments — from sales to project teams to accounting. These departments will use varying internal applications to retrieve specific data to complete tasks and processes. To ensure your departments can access this information on the same documents using different applications and media formats, Sumerge’s Enterprise Social Collaboration Portal provides data sharing capabilities with increased collaboration features.
Avoid process and business delays by providing a single gateway for employees to access all internal systems. This enterprise portal becomes the knowledge base of your business as it automates internal documents and provides a secure access channel as employees, clients and customers can use editable online content available in all conceivable formats.
Automated Tasks for an Empowered Workforce
The Collaboration portal provides improved business interactions with real-time information sharing using social networking integration. Whether customers want to read information online or employees need to access content, the Enterprise Portal offers greater controlled access to information content to boost business productivity and efficiency.
- Improved Governance
- Streamline business processes
- Better communication & collaboration
- Accelerated decision-making through file sharing capabilities
- Increased cost savings
- Increase employee efficiency & productivity
- Respond effectively to business opportunities
- Enhance customer service
Faster Real-Time Information Sharing
In addition to providing a single point of access for company data and applications, the Enterprise Social Collaboration Portal offers seamless integration with all back-end systems and networks so clients and employees can interact in real time. Customizable add-on modules can be used for individual clients for increased productivity and customer satisfaction. The Social Collaboration Portal includes:
Task & Process Management
Internal processes are automated for better services to employees.
Document & Correspondence Management
Consolidated employee capabilities and skills portfolio.
Enterprise Content Management Integration
Integrates with social networking platforms, management systems, and existing applications within the organization.
Analytics & Reporting Capability
Including an advanced search function for increased search capabilities.
Collaboration and Engagement Engine
Works with all mobile devices including smartphones and tablets.
Ability to run in intrusion detection and auditing infrastructures due to full log access to all server records, network information, user activity, logins and IP addresses for enhanced system security
More on Enterprise Portal & Mobility
Digital Customer Experience
The digital age has expanded as customers use multiple computing devices to access business information, websites and applications. Information is shared instantly through PCs, smartphones and tablet devices, as your organization requires a cost-effective solution to effectively share this information and provide services through every available means to reach customers.
You May Also Be Interested In
- On October 19, 2020
In an era where organizations are competing over delivering unique customer experience, some face challenges with their IT infrastructure. In other words,...
- On September 14, 2020
As organizations become more focused on customer experience and operational excellence, business automation has become an important area for innovation. It all...
- On July 20, 2020
With the market changing demand, organizations are competing over business agility and their time-to-market to roll-out new features. Like many organizations believe tha
What Our Customers Say
Sumerge is one of the best companies I have dealt with. The team is very professional, respectful, punctual and committed to delivering the contracted project on time
Sahar Salah,Vice President, Head of IT, Bank ABC
Sumerge helped us to seamlessly implement a daily vouchers solution where the team provided an exceptional effort to solve any migration issues and finish the implementation with zero data loss or security issues
Shaarawy Mohamed,IT Infrastructure services Manager, FAB
We used Sumerge’s consultancy and experience to implement our Self-Service Portal as they are the best team in the region to implement and use IBM Technology
Ahmed Abd El Hady,IT Division Manager, TE-Data
Thankfully with Sumerge’s ECM solution we now rely on our electronic documents and moved our physical collateral documents to a safe fireproof warehouse, as we no longer need the documents onsite anymore
Tamer Emam,Head of IT, EMRC
With Sumerge we seamlessly implemented automation for our loan appraisal process along with enterprise content management which empowered us to help more citizens find affordable housing more quickly