Digital Customer Experience

Omni-channel vision

Organizations need an effective way to share information, provide services and applications online. In today’s digital age, delivering online services to improve customer relations and streamline business processes is critically important to all types of businesses. While, this access needs to be real-time for the immediate sharing of information, enhanced productivity and more effective decision-making.

Sumerge’s offers a Digital Customer Experience solution that acts as a single gateway to organization information, applications and services. Where the solution aims to help organizations liaise, engage, deliver services and interact with their business partners and customers to achieve their business goals.

Solution Benefits

The solution delivers all the functionality clients need to interact and provide real time information to customers and business partners through social networking integration, and easily editable online content in every conceivable format to

  • Deliver improved customer service
  • Cut costs by reducing paperwork
  • Improve business processes
  • Respond more effectively to business opportunities
  • Increase productivity
  • Share information easily and quickly

Solution Capabilities

As well as acting as a single access point for company information, services and applications, the solution integrates seamlessly with existing back-end systems within all types of organizations along with its unique features

Enhanced Web Functionality

Create highly functional websites along with the ability to add the latest Internet technologies, such as widgets and blogs for the delivery of custom-built web experiences.

Web content Management

Allow clients to create rich, customized web content via a high functionality and versatile content templating interface through the server technology.

Mobile Applications

Provide the delivery of mobile apps with rich support for front-end development tools, application lifecycle management & a complete, backend server-side logic engine.

Interested to know more or want to request a demo

Contact Us

What our customers say