Government Content Management
Convert documents to digital archives
Effective government is all about introducing new efficiencies, reducing costs and fostering collaboration between departments, agencies and the public. As government agencies are often seen as bureaucratic and prone to error, it’s crucial that these bodies implement the most effective content management solution available, both to eliminate unnecessary administrative tasks and reduce error.
Sumerge’s Enterprise Content Management solution can help in all areas of government by structuring information across agencies and departments in a way that is a fit for both consumption and manipulation by all who use it.
Solution benefits
Align people, processes & policies
The Content Management solution is ideal for government agencies, as it has the flexibility to work across all departments and help partners, agencies and the public to interact and liaise more effectively with government bodies. As well as maximizing productivity within the government and enabling better collaboration between departments, workers can share and process applications as it
- Increases transparency
- Reduces investigation time
- Introduces new paperless solutions
- Leverages information for decision-making
- Reduces Fraud
- Improve legislative compliance
- Reduces time & operational costs
- Automates processes to be more effective
Solution Capabilities
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Document Imaging & Capture
Capture, store, manage and distribute content in addition to identifying, categorizing and delivering that information to the relevant for getting the most value from the incoming information.
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Content Analytics
A wide range of analytic and reporting tools that can be configured to derive the maximum value from that vast amount of information governments have and offer valuable insights.
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Manage Information Life Cycle
Control government records with regards to archiving, retrieval and disposal to avoid Information and data from accumulation leading to.
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Advanced Case Management
Consolidate information and data in the most appropriate format so that government bodies can work better together and resolve individual cases faster in their day-to-day work.
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Social Content Management
Allow employees, as well as the public to share content through a wide variety of interfaces since effectively sharing media is crucial given the number agencies that need to cooperate together.
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Manage Fraud & Investigation
Streamline operations, as well as improve collaboration and openness to reduce errors and fraudulent behavior since in complex organizations fraud and error can be a huge problem.
What our customers say
Sumerge is one of the best companies I have dealt with. The team is very professional, respectful, punctual and committed to delivering the contracted project on time
Sahar Salah,
Vice President, Head of IT, Bank ABCSumerge helped us to seamlessly implement a daily vouchers solution where the team provided an exceptional effort to solve any migration issues and finish the implementation with zero data loss or security issues
Shaarawy Mohamed,
IT Infrastructure services Manager, FABWe used Sumerge’s consultancy and experience to implement our Self-Service Portal as they are the best team in the region to implement and use IBM Technology
Ahmed Abd El Hady,
IT Division Manager, TE-DataThankfully with Sumerge’s ECM solution we now rely on our electronic documents and moved our physical collateral documents to a safe fireproof warehouse, as we no longer need the documents onsite anymore
Tamer Emam,
Head of IT, EMRCWith Sumerge we seamlessly implemented automation for our loan appraisal process along with enterprise content management which empowered us to help more citizens find affordable housing more quickly
