Governments Social Collaboration Portal
Communicate, deliver services & interact
All government departments and agencies – whether they are central or regional – interact with a huge range of people and organisations. Whether it’s the general public, businesses and suppliers, service provider, or other government departments, having a way to interact and liaise effectively with internal and external parties is vital to keep any governmental agency operation running smoothly.
Sumerge Enterprise Portal solution offers a single gateway to government information, services and data that can be accessed by the public, businesses, and public service providers, such as healthcare organisations, financial services providers or welfare services.
Solution Benefits
Better citizen services
The solution gives government agencies the ability to interact with the public and all its partners in the most appropriate way. This means that every agency can deliver their services in the most efficient manner possible and also obtain the maximum return on investment from its resources by having
Solution Capabilities
Capitalize on existing investments
The Enterprise Portal acts as a single access point for information, data and applications. It will also integrate seamlessly with an existing IT infrastructure within all types of organizations, making it possible for people to interact in real time with the company and each other. As the solution offers:
Content Libraries
To facilitate the sharing and organisation of files.
Real-time Web Analytics
Provides results measurement for process enhancement.
Ease of Use Access
Easy access to agency services with an instant messaging function for real-time interaction.
Advanced Search Function
Allows users to easily find what they’re looking for.
Editable Electronic Forms
For faster document processing and a paperless workplace.
Individual & Shared Workspaces
Provides personalized context-aware content that is adapted for specific groups of users.
What our customers say
Sumerge is one of the best companies I have dealt with. The team is very professional, respectful, punctual and committed to delivering the contracted project on time
Sahar Salah,
Vice President, Head of IT, Bank ABCSumerge helped us to seamlessly implement a daily vouchers solution where the team provided an exceptional effort to solve any migration issues and finish the implementation with zero data loss or security issues
Shaarawy Mohamed,
IT Infrastructure services Manager, FABWe used Sumerge’s consultancy and experience to implement our Self-Service Portal as they are the best team in the region to implement and use IBM Technology
Ahmed Abd El Hady,
IT Division Manager, TE-DataThankfully with Sumerge’s ECM solution we now rely on our electronic documents and moved our physical collateral documents to a safe fireproof warehouse, as we no longer need the documents onsite anymore
Tamer Emam,
Head of IT, EMRCWith Sumerge we seamlessly implemented automation for our loan appraisal process along with enterprise content management which empowered us to help more citizens find affordable housing more quickly
