Sumerge and MLSD, KSA Collaborate Towards Effective Eligibility Management

Sumerge signed a contract with The Ministry of Labor and Social Development (MLSD) in the Kingdom of Saudi Arabia to implement our eligibility management solution to allow them to easily and seamlessly manage as well as update their new programs and business rules via a very friendly and easy to use user interface. Sumerge will be adopting IBM Operational Decision Management (ODM) technology in the execution of this project.

The Ministry of Labor and Social Development (MLSD) is the Saudi governmental entity that is responsible for the Social Security, human development and caretaking of residents of the Kingdom of Saudi Arabia. The Ministry’s programs provide subsidies to Saudi citizens who are in need of Social Security and Social Care. Over the course of time, the eligibility criteria for the programs has constantly increased, evolved and changed, which lead to the existence of thousands of business rules.